{"id":101,"date":"2024-01-23T18:15:28","date_gmt":"2024-01-23T18:15:28","guid":{"rendered":"https:\/\/www.directcm.app\/?page_id=101"},"modified":"2026-02-21T14:16:02","modified_gmt":"2026-02-21T14:16:02","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/directcm.com\/vi\/terms-of-use\/","title":{"rendered":"Terms of use"},"content":{"rendered":"
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\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a DTCM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i:<\/strong> Ng\u00e0y 1 th\u00e1ng 6 n\u0103m 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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C\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y (sau \u0111\u00e2y g\u1ecdi l\u00e0: C\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n) \u201c\u0110i\u1ec1u kho\u1ea3n\u201d<\/strong>(\u0110i\u1ec1u kho\u1ea3n n\u00e0y quy \u0111\u1ecbnh vi\u1ec7c b\u1ea1n truy c\u1eadp v\u00e0 s\u1eed d\u1ee5ng c\u00e1c trang web, \u1ee9ng d\u1ee5ng, c\u00f4ng c\u1ee5 v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a DTCM (g\u1ecdi chung l\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00e0y). "D\u1ecbch v\u1ee5"<\/strong>), v\u00e0 b\u1ea5t k\u1ef3 giao d\u1ecbch mua h\u00e0ng, \u0111\u1eb7t h\u00e0ng ho\u1eb7c tham gia ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o b\u1ea1n th\u1ef1c hi\u1ec7n th\u00f4ng qua D\u1ecbch v\u1ee5.<\/p>

B\u1eb1ng c\u00e1ch truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5, t\u1ea1o t\u00e0i kho\u1ea3n, \u0111\u1eb7t h\u00e0ng ho\u1eb7c \u0111\u0103ng k\u00fd b\u1ea5t k\u1ef3 ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o c\u1ee7a DTCM, b\u1ea1n \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd, vui l\u00f2ng kh\u00f4ng s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1) \u0110\u1ecbnh ngh\u0129a<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \u201cDTCM,\u201d \u201cch\u00fang t\u00f4i,\u201d \u201cch\u00fang ta,\u201d \u201cc\u1ee7a ch\u00fang t\u00f4i\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 \u0111\u01a1n v\u1ecb DTCM cung c\u1ea5p c\u00e1c D\u1ecbch v\u1ee5.<\/li>
  • \u201cB\u1ea1n,\u201d \u201cc\u1ee7a b\u1ea1n\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5.<\/li>
  • "C\u00e1c s\u1ea3n ph\u1ea9m"<\/strong> c\u00f3 ngh\u0129a l\u00e0 h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng qua D\u1ecbch v\u1ee5.<\/li>
  • "Ch\u01b0\u01a1ng tr\u00ecnh"<\/strong> c\u00f3 ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 ng\u01b0\u1eddi h\u00e0nh ngh\u1ec1, chuy\u00ean gia, ch\u01b0\u01a1ng tr\u00ecnh gi\u1edbi thi\u1ec7u, \u01b0u \u0111\u00e3i, quy\u1ec1n truy c\u1eadp b\u00e1n bu\u00f4n, thanh to\u00e1n ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh t\u01b0\u01a1ng t\u1ef1 n\u00e0o do DTCM cung c\u1ea5p.<\/li>
  • \u201cKho\u1ea3n thanh to\u00e1n\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 hoa h\u1ed3ng, t\u00edn d\u1ee5ng, kho\u1ea3n gi\u1ea3m gi\u00e1, \u01b0u \u0111\u00e3i, chi\u1ebft kh\u1ea5u ho\u1eb7c c\u00e1c l\u1ee3i \u00edch kh\u00e1c \u0111\u01b0\u1ee3c cung c\u1ea5p theo Ch\u01b0\u01a1ng tr\u00ecnh.<\/li>
  • \u201cNh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba\u201d<\/strong> c\u00f3 ngh\u0129a l\u00e0 nh\u00e0 ph\u00e2n ph\u1ed1i, \u0111\u01a1n v\u1ecb x\u1eed l\u00fd thanh to\u00e1n, nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1eadu c\u1ea7n, s\u00e0n giao d\u1ecbch ho\u1eb7c b\u00ean th\u1ee9 ba kh\u00e1c tham gia v\u00e0o vi\u1ec7c cung c\u1ea5p D\u1ecbch v\u1ee5.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    2) \u0110i\u1ec1u ki\u1ec7n \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    B\u1ea1n ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng l\u1eadp h\u1ee3p \u0111\u1ed3ng r\u00e0ng bu\u1ed9c ph\u00e1p l\u00fd \u0111\u1ec3 s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5. B\u1ea1n cam k\u1ebft r\u1eb1ng t\u1ea5t c\u1ea3 th\u00f4ng tin b\u1ea1n cung c\u1ea5p l\u00e0 ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7, v\u00e0 b\u1ea1n s\u1ebd lu\u00f4n c\u1eadp nh\u1eadt th\u00f4ng tin \u0111\u00f3.<\/p>

    N\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 thay m\u1eb7t cho m\u1ed9t c\u00f4ng ty ho\u1eb7c t\u1ed5 ch\u1ee9c, b\u1ea1n cam k\u1ebft r\u1eb1ng b\u1ea1n c\u00f3 th\u1ea9m quy\u1ec1n r\u00e0ng bu\u1ed9c th\u1ef1c th\u1ec3 \u0111\u00f3, v\u00e0 \u201cb\u1ea1n\u201d bao g\u1ed3m c\u1ea3 th\u1ef1c th\u1ec3 \u0111\u00f3.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    3) Thay \u0111\u1ed5i \u0111\u1ed1i v\u1edbi D\u1ecbch v\u1ee5 ho\u1eb7c \u0110i\u1ec1u kho\u1ea3n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y theo th\u1eddi gian. C\u00e1c \u0110i\u1ec1u kho\u1ea3n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb \u1edf tr\u00ean (ho\u1eb7c \u0111\u01b0\u1ee3c n\u00eau r\u00f5 kh\u00e1c). Vi\u1ec7c ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 sau khi c\u1eadp nh\u1eadt c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0110i\u1ec1u kho\u1ea3n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p.<\/p>

    Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 s\u1eeda \u0111\u1ed5i, t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a D\u1ecbch v\u1ee5 ho\u1eb7c b\u1ea5t k\u1ef3 Ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o v\u00e0o b\u1ea5t k\u1ef3 l\u00fac n\u00e0o, theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    4) T\u00e0i kho\u1ea3n v\u00e0 B\u1ea3o m\u1eadt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    N\u1ebfu b\u1ea1n t\u1ea1o t\u00e0i kho\u1ea3n:<\/p>

    • B\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m b\u1ea3o m\u1eadt th\u00f4ng tin \u0111\u0103ng nh\u1eadp c\u1ee7a m\u00ecnh.<\/li>
    • B\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho m\u1ecdi ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u01b0\u1edbi t\u00e0i kho\u1ea3n c\u1ee7a m\u00ecnh.<\/li>
    • B\u1ea1n \u0111\u1ed3ng \u00fd th\u00f4ng b\u00e1o ngay cho ch\u00fang t\u00f4i n\u1ebfu nghi ng\u1edd c\u00f3 h\u00e0nh vi truy c\u1eadp tr\u00e1i ph\u00e9p ho\u1eb7c s\u1eed d\u1ee5ng sai m\u1ee5c \u0111\u00edch.<\/li><\/ul>

      Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u x\u00e1c minh danh t\u00ednh ho\u1eb7c t\u00e0i kho\u1ea3n \u0111\u1ec3 b\u1ea3o v\u1ec7 b\u1ea1n, nh\u1eefng ng\u01b0\u1eddi d\u00f9ng kh\u00e1c v\u00e0 DTCM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      5) S\u1eed d\u1ee5ng h\u1ee3p l\u00fd<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      B\u1ea1n \u0111\u1ed3ng \u00fd kh\u00f4ng:<\/p>

      • vi ph\u1ea1m b\u1ea5t k\u1ef3 lu\u1eadt, quy \u0111\u1ecbnh ho\u1eb7c quy\u1ec1n c\u1ee7a b\u00ean th\u1ee9 ba n\u00e0o hi\u1ec7n h\u00e0nh;<\/li>
      • s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 cho c\u00e1c h\u00e0nh vi l\u1eeba d\u1ed1i, g\u00e2y hi\u1ec3u nh\u1ea7m, gian l\u1eadn ho\u1eb7c g\u00e2y h\u1ea1i;<\/li>
      • N\u1ed9p th\u00f4ng tin sai l\u1ec7ch, b\u1ecb thao t\u00fang ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c (bao g\u1ed3m c\u1ea3 th\u00f4ng tin v\u1ec1 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, tr\u1ea3 h\u00e0ng, tham gia Ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c Thanh to\u00e1n);<\/li>
      • can thi\u1ec7p v\u00e0o an ninh ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a D\u1ecbch v\u1ee5; ho\u1eb7c<\/li>
      • C\u1ed1 g\u1eafng l\u00e1ch lu\u1eadt v\u1ec1 \u0111i\u1ec1u ki\u1ec7n tham gia, quy tr\u00ecnh x\u00e1c minh ho\u1eb7c h\u1ec7 th\u1ed1ng theo d\u00f5i.<\/li><\/ul>

        Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t quy\u1ec1n truy c\u1eadp n\u1ebfu ph\u00e1t hi\u1ec7n h\u00e0nh vi l\u1ea1m d\u1ee5ng ho\u1eb7c vi ph\u1ea1m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        6) Th\u00f4ng tin s\u1ea3n ph\u1ea9m v\u00e0 t\u00ecnh tr\u1ea1ng s\u1eb5n c\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
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        Ch\u00fang t\u00f4i c\u1ed1 g\u1eafng hi\u1ec3n th\u1ecb th\u00f4ng tin S\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c (bao g\u1ed3m m\u00f4 t\u1ea3, h\u00ecnh \u1ea3nh v\u00e0 t\u00ecnh tr\u1ea1ng c\u00f2n h\u00e0ng), nh\u01b0ng ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 n\u1ed9i dung \u0111\u1ec1u \u0111\u1ea7y \u0111\u1ee7, c\u1eadp nh\u1eadt ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ed7i. T\u00ecnh tr\u1ea1ng c\u00f2n h\u00e0ng c\u1ee7a S\u1ea3n ph\u1ea9m c\u00f3 th\u1ec3 thay \u0111\u1ed5i m\u00e0 kh\u00f4ng c\u1ea7n b\u00e1o tr\u01b0\u1edbc.<\/p>

        M\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m ho\u1eb7c t\u00ednh n\u0103ng c\u00f3 th\u1ec3 ch\u1ec9 \u0111\u01b0\u1ee3c cung c\u1ea5p \u1edf m\u1ed9t s\u1ed1 \u0111\u1ecba \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh ho\u1eb7c cho m\u1ed9t s\u1ed1 ng\u01b0\u1eddi d\u00f9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n nh\u1ea5t \u0111\u1ecbnh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        7) \u0110\u01a1n \u0111\u1eb7t h\u00e0ng v\u00e0 Ch\u1ea5p nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        Khi b\u1ea1n \u0111\u1eb7t h\u00e0ng, b\u1ea1n \u0111ang \u0111\u01b0a ra l\u1eddi \u0111\u1ec1 ngh\u1ecb mua h\u00e0ng. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn, t\u1eeb ch\u1ed1i, h\u1ee7y b\u1ecf ho\u1eb7c gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n \u0111\u1eb7t h\u00e0ng theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00ecnh, bao g\u1ed3m c\u1ea3 vi\u1ec7c ng\u0103n ch\u1eb7n gian l\u1eadn, tu\u00e2n th\u1ee7 ph\u00e1p lu\u1eadt, gi\u1ea3i quy\u1ebft c\u00e1c h\u1ea1n ch\u1ebf v\u1ec1 ngu\u1ed3n cung ho\u1eb7c s\u1eeda ch\u1eefa sai s\u00f3t.<\/p>

        N\u1ebfu ch\u00fang t\u00f4i h\u1ee7y \u0111\u01a1n h\u00e0ng sau khi \u0111\u00e3 thanh to\u00e1n, ch\u00fang t\u00f4i s\u1ebd tu\u00e2n theo c\u00e1c quy \u0111\u1ecbnh ho\u00e0n ti\u1ec1n hi\u1ec7n h\u00e0nh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        8) Gi\u00e1 c\u1ea3, Thu\u1ebf v\u00e0 Thanh to\u00e1n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        Gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb b\u1eb1ng lo\u1ea1i ti\u1ec1n t\u1ec7 b\u1ea1n ch\u1ecdn khi thanh to\u00e1n, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c. Gi\u00e1 c\u1ea3, chi\u1ebft kh\u1ea5u v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i c\u00f3 th\u1ec3 thay \u0111\u1ed5i b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.<\/p>

        B\u1ea1n cho ph\u00e9p ch\u00fang t\u00f4i (v\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb x\u1eed l\u00fd thanh to\u00e1n c\u1ee7a ch\u00fang t\u00f4i) t\u00ednh ph\u00ed v\u00e0o ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n b\u1ea1n \u0111\u00e3 ch\u1ecdn cho t\u1ed5ng s\u1ed1 ti\u1ec1n hi\u1ec3n th\u1ecb t\u1ea1i trang thanh to\u00e1n, bao g\u1ed3m thu\u1ebf, ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 c\u00e1c kho\u1ea3n ph\u00ed kh\u00e1c.<\/p>

        B\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u1ecdi kho\u1ea3n thu\u1ebf ho\u1eb7c ph\u00ed kh\u00f4ng \u0111\u01b0\u1ee3c thu t\u1ea1i th\u1eddi \u0111i\u1ec3m thanh to\u00e1n m\u00e0 c\u00f3 th\u1ec3 do c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n c\u1ee7a b\u1ea1n \u00e1p \u0111\u1eb7t.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        9) V\u1eadn chuy\u1ec3n, giao h\u00e0ng v\u00e0 r\u1ee7i ro m\u1ea5t m\u00e1t<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        C\u00e1c t\u00f9y ch\u1ecdn v\u1eadn chuy\u1ec3n, chi ph\u00ed v\u00e0 th\u1eddi gian giao h\u00e0ng d\u1ef1 ki\u1ebfn \u0111\u01b0\u1ee3c cung c\u1ea5p t\u1ea1i trang thanh to\u00e1n v\u00e0 c\u00f3 th\u1ec3 thay \u0111\u1ed5i.<\/p>

        Th\u1eddi gian giao h\u00e0ng ch\u1ec9 l\u00e0 \u01b0\u1edbc t\u00ednh v\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0 s\u1ef1 \u0111\u1ea3m b\u1ea3o. Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ef1 ch\u1eadm tr\u1ec5 n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a ch\u00fang t\u00f4i (v\u00ed d\u1ee5: s\u1ef1 gi\u00e1n \u0111o\u1ea1n c\u1ee7a nh\u00e0 v\u1eadn chuy\u1ec3n, ch\u1eadm tr\u1ec5 h\u1ea3i quan, s\u1ef1 ki\u1ec7n th\u1eddi ti\u1ebft).<\/p>

        Vi\u1ec7c chuy\u1ec3n giao quy\u1ec1n s\u1edf h\u1eefu v\u00e0 r\u1ee7i ro m\u1ea5t m\u00e1t \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh v\u00e0 b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n c\u1ee5 th\u1ec3 n\u00e0o c\u1ee7a \u0111\u01a1n \u0111\u1eb7t h\u00e0ng \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y t\u1ea1i b\u01b0\u1edbc thanh to\u00e1n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        10) Tr\u1ea3 h\u00e0ng, ho\u00e0n ti\u1ec1n v\u00e0 khi\u1ebfu n\u1ea1i ho\u00e0n tr\u1ea3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        Vi\u1ec7c tr\u1ea3 l\u1ea1i h\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n tu\u00e2n theo ch\u00ednh s\u00e1ch tr\u1ea3 h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i (n\u1ebfu c\u00f3) v\u00e0 lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u b\u1eb1ng ch\u1ee9ng mua h\u00e0ng v\u00e0 c\u00f3 th\u1ec3 gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng tr\u1ea3 l\u1ea1i \u0111\u1ec3 ng\u0103n ch\u1eb7n vi\u1ec7c l\u1ea1m d\u1ee5ng.<\/p>

        N\u1ebfu giao d\u1ecbch b\u1ecb \u0111\u1ea3o ng\u01b0\u1ee3c (bao g\u1ed3m ho\u00e0n ti\u1ec1n, khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p ho\u1eb7c h\u1ee7y b\u1ecf), b\u1ea5t k\u1ef3 quy\u1ec1n l\u1ee3i ho\u1eb7c kho\u1ea3n thanh to\u00e1n n\u00e0o li\u00ean quan \u0111\u1ebfn Ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c \u0111\u1ea3o ng\u01b0\u1ee3c nh\u01b0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 trong c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

        \n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t

        11) \u0110\u0103ng k\u00fd v\u00e0 gia h\u1ea1n t\u1ef1 \u0111\u1ed9ng (N\u1ebfu c\u00f3)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        N\u1ebfu b\u1ea1n mua g\u00f3i \u0111\u0103ng k\u00fd:<\/p>

        • B\u1ea1n cho ph\u00e9p t\u00ednh ph\u00ed \u0111\u1ecbnh k\u1ef3 theo t\u1ea7n su\u1ea5t v\u00e0 gi\u00e1 c\u1ea3 \u0111\u00e3 c\u00f4ng b\u1ed1 (c\u1ed9ng th\u00eam thu\u1ebf\/ph\u00ed \u00e1p d\u1ee5ng);<\/li>
        • B\u1ea1n c\u00f3 th\u1ec3 h\u1ee7y theo h\u01b0\u1edbng d\u1eabn h\u1ee7y \u0111\u01b0\u1ee3c cung c\u1ea5p trong quy tr\u00ecnh \u0111\u0103ng k\u00fd ho\u1eb7c c\u00e0i \u0111\u1eb7t t\u00e0i kho\u1ea3n; v\u00e0<\/li>
        • C\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u0103ng k\u00fd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb t\u1ea1i trang thanh to\u00e1n \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0o c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t
          \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t

          12) Truy\u1ec1n th\u00f4ng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t

          B\u1ea1n \u0111\u1ed3ng \u00fd nh\u1eadn c\u00e1c th\u00f4ng b\u00e1o li\u00ean quan \u0111\u1ebfn giao d\u1ecbch v\u00e0 d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5: x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng, th\u00f4ng b\u00e1o t\u00e0i kho\u1ea3n). C\u00e1c th\u00f4ng b\u00e1o ti\u1ebfp th\u1ecb (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p ph\u00f9 h\u1ee3p v\u1edbi lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh v\u00e0 s\u1edf th\u00edch c\u1ee7a b\u1ea1n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

          \n\t\t\t\t
          \n\t\t\t\t\t\t\t
          \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t

          13) Ch\u01b0\u01a1ng tr\u00ecnh d\u00e0nh cho ng\u01b0\u1eddi h\u00e0nh ngh\u1ec1 v\u00e0 chuy\u00ean gia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t

          N\u1ebfu b\u1ea1n \u0111\u0103ng k\u00fd ho\u1eb7c tham gia b\u1ea5t k\u1ef3 Ch\u01b0\u01a1ng tr\u00ecnh n\u00e0o, c\u00e1c \u0110i\u1ec1u kho\u1ea3n Ch\u01b0\u01a1ng tr\u00ecnh sau \u0111\u00e2y s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng b\u1ed5 sung cho c\u00e1c \u0110i\u1ec1u kho\u1ea3n c\u00f2n l\u1ea1i c\u1ee7a b\u1ea3n \u0110i\u1ec1u kho\u1ea3n n\u00e0y.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

          \n\t\t\t\t
          \n\t\t\t\t\t

          13.1 \u0110i\u1ec1u ki\u1ec7n, \u0111\u0103ng k\u00fd v\u00e0 x\u00e1c minh<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
          \n\t\t\t\t
          \n\t\t\t\t\t\t\t\t\t

          \u0110\u1ec3 \u0111\u0103ng k\u00fd v\u00e0 duy tr\u00ec t\u01b0 c\u00e1ch tham gia, b\u1ea1n cam k\u1ebft v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n:<\/p>

          • S\u1ebd cung c\u1ea5p th\u00f4ng tin \u0111\u0103ng k\u00fd ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7, \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt th\u00f4ng tin th\u01b0\u1eddng xuy\u00ean;<\/li>
          • s\u1ebd duy tr\u00ec m\u1ecdi gi\u1ea5y ph\u00e9p, \u0111\u0103ng k\u00fd, ch\u1ee9ng nh\u1eadn ho\u1eb7c quy\u1ec1n h\u1ea1n chuy\u00ean m\u00f4n c\u1ea7n thi\u1ebft (n\u1ebfu \u00e1p d\u1ee5ng cho vai tr\u00f2 c\u1ee7a b\u1ea1n); v\u00e0<\/li>
          • B\u1ea1n s\u1ebd tu\u00e2n th\u1ee7 t\u1ea5t c\u1ea3 c\u00e1c lu\u1eadt hi\u1ec7n h\u00e0nh v\u00e0 ngh\u0129a v\u1ee5 ngh\u1ec1 nghi\u1ec7p c\u00f3 li\u00ean quan \u0111\u1ebfn vi\u1ec7c tham gia c\u1ee7a m\u00ecnh.<\/li><\/ul>

            Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u x\u00e1c minh danh t\u00ednh, b\u1eb1ng c\u1ea5p, t\u00ecnh tr\u1ea1ng kinh doanh, th\u00f4ng tin thu\u1ebf ho\u1eb7c c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 ch\u1ea5p nh\u1eadn ho\u1eb7c t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u \u0111\u0103ng k\u00fd, v\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 t\u1ea1m \u0111\u00ecnh ch\u1ec9 vi\u1ec7c tham gia trong th\u1eddi gian ch\u1edd x\u00e1c minh ho\u1eb7c \u0111i\u1ec1u tra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

            \n\t\t\t\t
            \n\t\t\t\t\t

            13.2 Tu\u00e2n th\u1ee7 v\u00e0 Ph\u00e1n \u0111o\u00e1n Chuy\u00ean m\u00f4n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
            \n\t\t\t\t
            \n\t\t\t\t\t\t\t\t\t

            Vi\u1ec7c tham gia ch\u01b0\u01a1ng tr\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng theo c\u00e1ch th\u1ee9c:<\/p>

            • g\u00e2y \u1ea3nh h\u01b0\u1edfng kh\u00f4ng \u0111\u00fang m\u1ef1c \u0111\u1ebfn ph\u00e1n \u0111o\u00e1n chuy\u00ean m\u00f4n \u0111\u1ed9c l\u1eadp;<\/li>
            • c\u1ea5u th\u00e0nh h\u00e0nh vi h\u01b0\u1edbng d\u1eabn b\u1ec7nh nh\u00e2n\/kh\u00e1ch h\u00e0ng tr\u00e1i ph\u00e1p lu\u1eadt, nh\u1eadn h\u1ed1i l\u1ed9, d\u1ee5 d\u1ed7 kh\u00f4ng \u0111\u00fang m\u1ef1c, ho\u1eb7c c\u00e1c h\u00e0nh vi b\u1ecb c\u1ea5m t\u01b0\u01a1ng t\u1ef1; ho\u1eb7c<\/li>
            • Vi ph\u1ea1m c\u00e1c quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh v\u1ec1 qu\u1ea3ng c\u00e1o, b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng, tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh v\u1ec1 ch\u0103m s\u00f3c s\u1ee9c kh\u1ecfe, ch\u1ed1ng tham nh\u0169ng ho\u1eb7c c\u00e1c quy t\u1eafc ngh\u1ec1 nghi\u1ec7p.<\/li><\/ul>

              B\u1ea1n ho\u00e0n to\u00e0n ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e1c \u0111\u1ecbnh li\u1ec7u v\u00e0 b\u1eb1ng c\u00e1ch n\u00e0o b\u1ea1n c\u00f3 th\u1ec3 tham gia, bao g\u1ed3m c\u1ea3 b\u1ea5t k\u1ef3 th\u00f4ng tin n\u00e0o \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1edfi lu\u1eadt ph\u00e1p, nh\u00e0 tuy\u1ec3n d\u1ee5ng ho\u1eb7c ti\u00eau chu\u1ea9n ngh\u1ec1 nghi\u1ec7p c\u1ee7a b\u1ea1n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

              \n\t\t\t\t
              \n\t\t\t\t\t

              13.3 C\u00e1c th\u00f4ng tin b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f4ng b\u1ed1 trong ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb v\u00e0 qu\u1ea3ng c\u00e1o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
              \n\t\t\t\t
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              N\u1ebfu b\u1ea1n qu\u1ea3ng b\u00e1, gi\u1edbi thi\u1ec7u ho\u1eb7c th\u1ea3o lu\u1eadn c\u00f4ng khai v\u1ec1 DTCM, S\u1ea3n ph\u1ea9m ho\u1eb7c l\u1ee3i \u00edch c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh (bao g\u1ed3m tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i, trang web, email, s\u1ef1 ki\u1ec7n ho\u1eb7c t\u00e0i li\u1ec7u in \u1ea5n), b\u1ea1n \u0111\u1ed3ng \u00fd th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u kho\u1ea3n sau: C\u00f4ng b\u1ed1 th\u00f4ng tin r\u00f5 r\u00e0ng, d\u1ec5 th\u1ea5y v\u00e0 k\u1ecbp th\u1eddi.<\/strong> v\u1ec1 b\u1ea5t k\u1ef3 m\u1ed1i quan h\u1ec7 v\u1eadt ch\u1ea5t n\u00e0o v\u1edbi DTCM (bao g\u1ed3m vi\u1ec7c b\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c kho\u1ea3n thanh to\u00e1n, gi\u1ea3m gi\u00e1, s\u1ea3n ph\u1ea9m mi\u1ec5n ph\u00ed ho\u1eb7c c\u00e1c l\u1ee3i \u00edch kh\u00e1c), theo y\u00eau c\u1ea7u c\u1ee7a lu\u1eadt v\u00e0 h\u01b0\u1edbng d\u1eabn hi\u1ec7n h\u00e0nh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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              13.4 Quy t\u1eafc ch\u01b0\u01a1ng tr\u00ecnh; H\u00e0nh vi b\u1ecb c\u1ea5m<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              B\u1ea1n \u0111\u1ed3ng \u00fd kh\u00f4ng:<\/p>

              • tham gia v\u00e0o ho\u1ea1t \u0111\u1ed9ng g\u1eedi th\u01b0 r\u00e1c, qu\u1ea3ng c\u00e1o sai s\u1ef1 th\u1eadt ho\u1eb7c c\u00e1c ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp th\u1ecb b\u1ecb c\u1ea5m;<\/li>
              • Xuy\u00ean t\u1ea1c b\u1eb1ng c\u1ea5p, m\u1ed1i li\u00ean h\u1ec7 ho\u1eb7c quy\u1ec1n h\u1ea1n c\u1ee7a b\u1ea1n;<\/li>
              • L\u00e0m t\u0103ng gi\u00e1 tr\u1ecb giao d\u1ecbch ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng m\u1ed9t c\u00e1ch gi\u1ea3 t\u1ea1o \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c l\u1ee3i \u00edch c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh; ho\u1eb7c<\/li>
              • N\u1ed9p th\u00f4ng tin v\u1ec1 ho\u1ea1t \u0111\u1ed9ng b\u1ecba \u0111\u1eb7t, thao t\u00fang ho\u1eb7c kh\u00f4ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 nh\u1eadn ti\u1ec1n th\u01b0\u1edfng.<\/li><\/ul>

                Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 t\u1ea1m gi\u1eef quy\u1ec1n l\u1ee3i, thu h\u1ed3i kho\u1ea3n thanh to\u00e1n ho\u1eb7c ch\u1ea5m d\u1ee9t s\u1ef1 tham gia n\u1ebfu nghi ng\u1edd c\u00f3 h\u00e0nh vi gian l\u1eadn, l\u1ea1m d\u1ee5ng ho\u1eb7c kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                13.5 Mua s\u1ec9 ho\u1eb7c mua h\u00e0ng chuy\u00ean nghi\u1ec7p (N\u1ebfu c\u00f3)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                \n\t\t\t\t
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                N\u1ebfu ch\u01b0\u01a1ng tr\u00ecnh c\u1ee7a b\u1ea1n bao g\u1ed3m mua h\u00e0ng s\u1ec9, quy\u1ec1n \u0111\u1eb7t h\u00e0ng chuy\u00ean nghi\u1ec7p ho\u1eb7c gi\u00e1 \u01b0u \u0111\u00e3i \u0111\u1eb7c bi\u1ec7t:<\/p>

                • \u0110\u01a1n \u0111\u1eb7t h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi DTCM ho\u1eb7c c\u00e1c nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n;<\/li>
                • C\u00e1c \u0111i\u1ec1u kho\u1ea3n b\u1ed5 sung c\u1ee5 th\u1ec3 cho t\u1eebng \u0111\u01a1n h\u00e0ng (nh\u01b0 v\u1eadn chuy\u1ec3n, tr\u1ea3 h\u00e0ng, b\u1ed5 sung h\u00e0ng v\u00e0 x\u1eed l\u00fd h\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng) c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1ea1i b\u01b0\u1edbc thanh to\u00e1n ho\u1eb7c trong quy tr\u00ecnh mua h\u00e0ng t\u01b0\u01a1ng \u1ee9ng; v\u00e0<\/li>
                • Quy\u1ec1n truy c\u1eadp b\u00e1n bu\u00f4n\/chuy\u00ean nghi\u1ec7p c\u00f3 th\u1ec3 b\u1ecb s\u1eeda \u0111\u1ed5i, t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t b\u1ea5t c\u1ee9 l\u00fac n\u00e0o, t\u00f9y thu\u1ed9c v\u00e0o lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  13.6 C\u00e1c kho\u1ea3n thanh to\u00e1n v\u00e0 quy\u1ec1n l\u1ee3i (T\u1ed5ng qu\u00e1t)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                  \n\t\t\t\t
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                  N\u1ebfu ch\u01b0\u01a1ng tr\u00ecnh c\u1ee7a b\u1ea1n c\u00f3 cung c\u1ea5p kho\u1ea3n thanh to\u00e1n:<\/p>

                  • Ti\u1ec1n th\u01b0\u1edfng ch\u1ec9 \u0111\u01b0\u1ee3c nh\u1eadn khi \u0111\u1ea1t chu\u1ea9n<\/strong> c\u00e1c giao d\u1ecbch ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh theo quy t\u1eafc c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 quy tr\u00ecnh x\u00e1c minh.<\/li>
                  • Vi\u1ec7c chi tr\u1ea3 kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o v\u00e0 c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o \u0111i\u1ec1u ki\u1ec7n, s\u1ef1 tu\u00e2n th\u1ee7 v\u00e0 nh\u1eefng thay \u0111\u1ed5i c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh.<\/li>
                  • Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 \u00e1p \u0111\u1eb7t c\u00e1c \u0111i\u1ec1u ki\u1ec7n h\u1ee3p l\u00fd nh\u01b0 ng\u01b0\u1ee1ng t\u1ed1i thi\u1ec3u, c\u00e1c b\u01b0\u1edbc x\u00e1c minh, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c ch\u1ea5p thu\u1eadn v\u00e0 c\u00e1c y\u00eau c\u1ea7u h\u00e0nh ch\u00ednh.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    13.7 \u0110i\u1ec1u ch\u1ec9nh, \u0111\u1ea3o ng\u01b0\u1ee3c, kh\u1ea5u tr\u1eeb v\u00e0 b\u00f9 tr\u1eeb<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                    \n\t\t\t\t
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                    Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 gi\u1eef l\u1ea1i, gi\u1ea3m, \u0111\u1ea3o ng\u01b0\u1ee3c ho\u1eb7c b\u00f9 tr\u1eeb c\u00e1c kho\u1ea3n thanh to\u00e1n n\u1ebfu ch\u00fang t\u00f4i x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd r\u1eb1ng:<\/p>

                    • Giao d\u1ecbch c\u01a1 b\u1ea3n \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n ti\u1ec1n, h\u1ee7y b\u1ecf, tranh ch\u1ea5p, thu h\u1ed3i ho\u1eb7c b\u1ecb coi l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7;<\/li>
                    • C\u00e1c quy t\u1eafc c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y ho\u1eb7c lu\u1eadt hi\u1ec7n h\u00e0nh \u0111\u00e3 b\u1ecb vi ph\u1ea1m;<\/li>
                    • Kho\u1ea3n thanh to\u00e1n l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a l\u1ed7i, tr\u00f9ng l\u1eb7p, l\u1ea1m d\u1ee5ng ho\u1eb7c nghi ng\u1edd gian l\u1eadn; ho\u1eb7c<\/li>
                    • Vi\u1ec7c gi\u1eef l\u1ea1i th\u00f4ng tin l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, x\u00e1c minh ho\u1eb7c qu\u1ea3n l\u00fd r\u1ee7i ro.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      13.8 Thu\u1ebf v\u00e0 B\u00e1o c\u00e1o \u0111\u1ed1i v\u1edbi Kho\u1ea3n Thanh to\u00e1n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
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                      B\u1ea1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 t\u1ea5t c\u1ea3 c\u00e1c ngh\u0129a v\u1ee5 thu\u1ebf li\u00ean quan \u0111\u1ebfn c\u00e1c kho\u1ea3n thanh to\u00e1n ho\u1eb7c c\u00e1c quy\u1ec1n l\u1ee3i kh\u00e1c c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u c\u00e1c t\u00e0i li\u1ec7u thu\u1ebf ho\u1eb7c kh\u1ea5u tr\u1eeb c\u00e1c kho\u1ea3n ti\u1ec1n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 c\u00f3 th\u1ec3 ban h\u00e0nh c\u00e1c m\u1eabu thu\u1ebf c\u1ea7n thi\u1ebft n\u1ebfu c\u00f3.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      13.9 H\u1ee3p t\u00e1c ghi ch\u00e9p v\u00e0 ki\u1ec3m to\u00e1n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      B\u1ea1n \u0111\u1ed3ng \u00fd l\u01b0u gi\u1eef h\u1ed3 s\u01a1 h\u1ee3p l\u00fd li\u00ean quan \u0111\u1ebfn vi\u1ec7c tham gia c\u1ee7a m\u00ecnh (bao g\u1ed3m c\u1ea3 c\u00e1c th\u00f4ng tin c\u00f4ng khai v\u00e0 tuy\u00ean b\u1ed1 ti\u1ebfp th\u1ecb, n\u1ebfu c\u00f3) v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd \u0111\u1ec3 x\u00e1c nh\u1eadn vi\u1ec7c tu\u00e2n th\u1ee7, ng\u0103n ch\u1eb7n gian l\u1eadn ho\u1eb7c \u0111\u00e1p \u1ee9ng c\u00e1c ngh\u0129a v\u1ee5 ph\u00e1p l\u00fd.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      13.10 B\u1ea3o m\u1eadt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      B\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin kh\u00f4ng c\u00f4ng khai v\u1ec1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Ch\u01b0\u01a1ng tr\u00ecnh, c\u01a1 c\u1ea5u gi\u00e1 c\u1ea3, \u0111i\u1ec1u kho\u1ea3n kinh doanh ho\u1eb7c quy tr\u00ecnh (\u201cTh\u00f4ng tin m\u1eadt\u201d<\/strong>B\u1ea1n \u0111\u1ed3ng \u00fd ch\u1ec9 s\u1eed d\u1ee5ng Th\u00f4ng tin B\u1ea3o m\u1eadt cho m\u1ee5c \u0111\u00edch tham gia Ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 kh\u00f4ng ti\u1ebft l\u1ed9 th\u00f4ng tin \u0111\u00f3 tr\u1eeb khi ph\u00e1p lu\u1eadt y\u00eau c\u1ea7u.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      13.11 \u0110\u00ecnh ch\u1ec9, ch\u1ea5m d\u1ee9t v\u00e0 quy\u1ec1n l\u1ee3i sau khi ch\u1ea5m d\u1ee9t h\u1ee3p \u0111\u1ed3ng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
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                      Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 t\u1ea1m ng\u1eebng ho\u1eb7c ch\u1ea5m d\u1ee9t vi\u1ec7c tham gia Ch\u01b0\u01a1ng tr\u00ecnh (v\u00e0\/ho\u1eb7c quy\u1ec1n h\u01b0\u1edfng l\u1ee3i) c\u1ee7a b\u1ea1n n\u1ebfu b\u1ea1n kh\u00f4ng tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh, g\u1eb7p r\u1ee7i ro ho\u1eb7c n\u1ebfu Ch\u01b0\u01a1ng tr\u00ecnh b\u1ecb ng\u1eebng ho\u1ea1t \u0111\u1ed9ng. C\u00e1c \u0111i\u1ec1u kho\u1ea3n li\u00ean quan \u0111\u1ebfn b\u1ea3o m\u1eadt, tu\u00e2n th\u1ee7, \u0111i\u1ec1u ch\u1ec9nh kho\u1ea3n thanh to\u00e1n, thu\u1ebf, \u0111i\u1ec1u kho\u1ea3n gi\u1ea3i quy\u1ebft tranh ch\u1ea5p v\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c m\u00e0 theo b\u1ea3n ch\u1ea5t c\u1ee7a ch\u00fang c\u1ea7n \u0111\u01b0\u1ee3c duy tr\u00ec s\u1ebd v\u1eabn c\u00f3 hi\u1ec7u l\u1ef1c sau khi ch\u1ea5m d\u1ee9t ch\u01b0\u01a1ng tr\u00ecnh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      14) C\u00e1c nh\u00e0 cung c\u1ea5p v\u00e0 d\u1ecbch v\u1ee5 b\u00ean th\u1ee9 ba<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      M\u1ed9t s\u1ed1 kh\u00eda c\u1ea1nh c\u1ee7a D\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c cung c\u1ea5p ho\u1eb7c h\u1ed7 tr\u1ee3 b\u1edfi c\u00e1c Nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba (v\u00ed d\u1ee5: x\u1eed l\u00fd thanh to\u00e1n, v\u1eadn chuy\u1ec3n, ph\u00e2n ph\u1ed1i). T\u01b0\u01a1ng t\u00e1c c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c Nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba c\u00f3 th\u1ec3 tu\u00e2n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 ch\u00ednh s\u00e1ch c\u1ee7a h\u1ecd.<\/p>

                      Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ef1 c\u1ed1, ch\u1eadm tr\u1ec5 ho\u1eb7c l\u1ed7i c\u1ee7a Nh\u00e0 cung c\u1ea5p b\u00ean th\u1ee9 ba n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a ch\u00fang t\u00f4i.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      15) S\u1edf h\u1eefu tr\u00ed tu\u1ec7<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      C\u00e1c D\u1ecbch v\u1ee5 v\u00e0 t\u1ea5t c\u1ea3 n\u1ed9i dung li\u00ean quan (bao g\u1ed3m v\u0103n b\u1ea3n, \u0111\u1ed3 h\u1ecda, logo, ph\u1ea7n m\u1ec1m v\u00e0 thi\u1ebft k\u1ebf) thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a DTCM ho\u1eb7c c\u00e1c b\u00ean c\u1ea5p ph\u00e9p c\u1ee7a DTCM v\u00e0 \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 b\u1edfi lu\u1eadt ph\u00e1p hi\u1ec7n h\u00e0nh.<\/p>

                      B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p sao ch\u00e9p, s\u1eeda \u0111\u1ed5i, ph\u00e2n ph\u1ed1i, b\u00e1n, cho thu\u00ea, \u0111\u1ea3o ng\u01b0\u1ee3c k\u1ef9 thu\u1eadt ho\u1eb7c t\u1ea1o ra c\u00e1c t\u00e1c ph\u1ea9m ph\u00e1i sinh t\u1eeb D\u1ecbch v\u1ee5 tr\u1eeb khi \u0111\u01b0\u1ee3c cho ph\u00e9p r\u00f5 r\u00e0ng.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      16) N\u1ed9i dung v\u00e0 ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      N\u1ebfu b\u1ea1n g\u1eedi n\u1ed9i dung (ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u00e1nh gi\u00e1, b\u00ecnh lu\u1eadn ho\u1eb7c c\u00e1c t\u00e0i li\u1ec7u kh\u00e1c), b\u1ea1n cam k\u1ebft r\u1eb1ng b\u1ea1n c\u00f3 quy\u1ec1n g\u1eedi n\u1ed9i dung \u0111\u00f3 v\u00e0 n\u1ed9i dung \u0111\u00f3 kh\u00f4ng vi ph\u1ea1m ph\u00e1p lu\u1eadt ho\u1eb7c quy\u1ec1n c\u1ee7a b\u00ean th\u1ee9 ba.<\/p>

                      Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p, b\u1ea1n c\u1ea5p cho DTCM gi\u1ea5y ph\u00e9p kh\u00f4ng \u0111\u1ed9c quy\u1ec1n, to\u00e0n c\u1ea7u, mi\u1ec5n ph\u00ed b\u1ea3n quy\u1ec1n \u0111\u1ec3 s\u1eed d\u1ee5ng, sao ch\u00e9p, hi\u1ec3n th\u1ecb v\u00e0 ph\u00e2n ph\u1ed1i n\u1ed9i dung \u0111\u00f3 li\u00ean quan \u0111\u1ebfn D\u1ecbch v\u1ee5.<\/p>

                      N\u1ebfu b\u1ea1n cung c\u1ea5p \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p ho\u1eb7c ph\u1ea3n h\u1ed3i, b\u1ea1n \u0111\u1ed3ng \u00fd cho ph\u00e9p ch\u00fang t\u00f4i s\u1eed d\u1ee5ng ch\u00fang m\u00e0 kh\u00f4ng b\u1ecb h\u1ea1n ch\u1ebf ho\u1eb7c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      17) Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      Our collection and use of personal information is governed by our Privacy Policy (if provided). By using the Services, you acknowledge that your information will be handled as described in that policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      18) Health, Results, and Professional Advice Disclaimer (If Applicable)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      The Services and any informational content provided are for general informational purposes only and are not a substitute for professional advice. Product results may vary.<\/p>

                      If you have questions related to health, diagnosis, treatment, or professional practice, consult a qualified professional. Use Products only as directed on labeling and instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      19) Disclaimer of Warranties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      To the extent permitted by law, the Services and Products are provided \u201cas is\u201d and \u201cas available\u201d without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.<\/p>

                      Some jurisdictions do not allow certain disclaimers; in that case, these disclaimers apply to the maximum extent permitted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      20) Limitation of Liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      To the extent permitted by law, DTCM will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising out of or related to the Services, Products, or these Terms.<\/p>

                      To the extent permitted by law, DTCM\u2019s total liability for claims arising out of or related to the Services or these Terms will not exceed the amount you paid to DTCM for the applicable Product(s) or Service(s) giving rise to the claim, or a reasonable amount determined under applicable law if no such amount was paid.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      21) Indemnification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      To the extent permitted by law, you agree to indemnify and hold harmless DTCM and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, and expenses (including reasonable attorneys\u2019 fees) arising out of or related to your misuse of the Services, your violation of these Terms, your violation of law, or your infringement of third-party rights.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      22) Termination<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms, engaged in fraud or abuse, or created risk for other users or DTCM.<\/p>

                      You may stop using the Services at any time. Certain provisions (including IP, confidentiality, disclaimers, limitations, and dispute provisions) survive termination.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      23) Governing Law; Venue for Court Actions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      These Terms and any dispute, claim, or controversy arising out of or relating to the Services, Products, any Program, or these Terms (a \u201cDispute\u201d<\/strong>) are governed by the laws of the State of California<\/strong>, without regard to its conflict-of-laws principles.<\/p>

                      To the extent the Federal Arbitration Act (\u201cFAA\u201d)<\/strong> applies, the FAA governs the interpretation and enforcement of the arbitration provisions in Section 24<\/strong>.<\/p>

                      For any Dispute that is not subject to arbitration (or may be brought in court under an exception in Section 24),<\/strong> you and DTCM agree to submit to the exclusive jurisdiction<\/strong> of the state and federal courts located in Orange County, California<\/strong>, and you and DTCM each waive any objection<\/strong> to venue or personal jurisdiction in those courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                      \n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      24) Dispute Resolution; Binding Individual Arbitration; Class Action Waiver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      24.1 Informal Resolution Requirement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      Before either party initiates arbitration or a court proceeding, the parties agree to try in good faith to resolve the Dispute informally.<\/p>

                      To begin informal resolution, you must send DTCM a written notice describing the Dispute and the relief you are seeking (a \u201cNotice of Dispute\u201d<\/strong>) to:<\/p>

                      • E-mail:<\/strong> cs@directcm.com<\/li>
                      • Mail:<\/strong> 18008 Sky Park Cir., Suite 100B, Irvine, CA 92614<\/li><\/ul>

                        DTCM may send its Notice of Dispute to the email address associated with your account (if any) or any other contact information you provided.<\/p>

                        If the parties do not resolve the Dispute within 30 days<\/strong> after receipt of a Notice of Dispute, either party may initiate arbitration (or a court proceeding, if an exception applies).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        24.2 Agreement to Binding Individual Arbitration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Except for Excluded Disputes (Section 24.4), you and DTCM agree that any Dispute will be resolved by final and binding arbitration on an individual basis.<\/strong> This means a neutral arbitrator\u2014rather than a judge or jury\u2014will decide the Dispute.<\/p>

                        The arbitration will be administered by the American Arbitration Association (\u201cAAA\u201d)<\/strong> (or a mutually agreed substitute administrator if AAA is unavailable), and will proceed under the administrator\u2019s applicable rules in effect at the time the arbitration is initiated, as modified by these Terms.<\/p>

                        Arbitration Location:<\/strong> Unless the parties agree otherwise, any in-person hearing will take place in Irvine, California<\/strong>. The arbitrator may allow the arbitration to proceed by telephone, video, or written submissions when appropriate.<\/p>

                        Arbitrator Authority:<\/strong> The arbitrator may award the same remedies available in court on an individual basis, and must follow applicable law. The arbitrator may rule on the arbitrator\u2019s own jurisdiction and the enforceability of this arbitration agreement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        24.3 No Jury Trial<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        If a Dispute proceeds in court rather than arbitration (including under an exception in Section 24.4), you and DTCM waive any right to a jury trial to the maximum extent permitted by law.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        24.4 Excluded Disputes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        The following disputes are not required to be arbitrated (each an \u201cExcluded Dispute\u201d<\/strong>):<\/p>

                        1. Small Claims:<\/strong> Either party may bring an individual claim in small claims court, if eligible, and only so long as it remains an individual claim.<\/li>
                        2. Injunctive\/Equitable Relief:<\/strong> Either party may seek temporary or preliminary injunctive relief (or similar equitable relief) in a court of competent jurisdiction to protect rights related to unauthorized access, misuse of the Services, or infringement\/misappropriation of intellectual property or confidential information.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          24.5 Class Action and Representative Action Waiver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          To the maximum extent permitted by law, you and DTCM agree that all Disputes must be brought solely in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative action (including any private attorney general action).<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          The arbitrator may not<\/strong> consolidate claims, preside over any form of class or representative proceeding, or award relief to anyone other than the individual party seeking relief.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                          24.6 Severability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          If any portion of this Section 24 is found unenforceable, the remaining portions will remain in effect to the maximum extent permitted by law. If the class\/representative action waiver in Section 24.5 is found unenforceable with respect to a particular claim, then only that claim<\/strong> may proceed in court (subject to Section 23), and the remainder of this Section 24 will continue to apply.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                          24.7 Time Limits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          Any Dispute must be brought within the time limits required by applicable law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                          25) Miscellaneous<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                          • Severability:<\/strong> If any provision is found unenforceable, the remaining provisions remain in effect.<\/li>
                          • No Waiver:<\/strong> Failure to enforce a provision is not a waiver.<\/li>
                          • Assignment:<\/strong> You may not assign these Terms without our consent; we may assign them as permitted by law.<\/li>
                          • Entire Agreement:<\/strong> These Terms (and any policies referenced) form the entire agreement regarding the Services and supersede prior discussions relating to the Services, except where a separate written agreement explicitly controls a specific relationship.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                            26) Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                            For questions, support, or notices, contact:<\/p>

                            E-mail:<\/strong> cs@directcm.com
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