DTCM Terms and Conditions
Last Updated: June 1, 2025
These Terms and Conditions (the “Terms”) govern your access to and use of DTCM’s websites, applications, tools, and services (collectively, the “Services”), and any purchases, orders, or program participation you make through the Services.
By accessing or using the Services, creating an account, placing an order, or enrolling in any DTCM program, you agree to these Terms. If you do not agree, do not use the Services.
1) Definitions
- “DTCM,” “we,” “us,” “our” means the DTCM entity providing the Services.
- “You,” “your” means the person or entity using the Services.
- “Products” means goods or services offered through the Services.
- “Program” means any practitioner, professional, referral, incentive, wholesale-access, payout, or similar program offered by DTCM.
- “Payouts” means commissions, credits, rebates, incentives, discounts, or other benefits offered under a Program.
- “Third-Party Provider” means a distributor, payment processor, logistics provider, marketplace, or other third party involved in providing the Services.
2) Eligibility
You must be able to form a legally binding contract to use the Services. You represent that all information you provide is accurate and complete and that you will keep it updated.
If you use the Services on behalf of a company or organization, you represent you have authority to bind that entity, and “you” includes that entity.
3) Changes to the Services or Terms
We may update these Terms from time to time. Updated Terms apply from the effective date shown above (or otherwise stated). Continued use of the Services after updates means you accept the updated Terms to the extent permitted by law.
We may modify, suspend, or discontinue any part of the Services or any Program at any time, subject to applicable law.
4) Accounts and Security
If you create an account:
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity under your account.
- You agree to notify us promptly of suspected unauthorized access or misuse.
We may require identity or account verification to protect you, other users, and DTCM.
5) Acceptable Use
You agree not to:
- violate any applicable law, regulation, or third-party rights;
- use the Services for deceptive, misleading, fraudulent, or harmful conduct;
- submit false, manipulated, or inaccurate information (including for orders, returns, Program participation, or Payouts);
- interfere with the security or operation of the Services; or
- attempt to circumvent eligibility rules, verification processes, or tracking systems.
We may suspend or terminate access for suspected misuse or violations.
6) Product Information and Availability
We attempt to display Products accurately (including descriptions, images, and availability), but we do not guarantee all content is complete, current, or error-free. Product availability may change without notice.
Some Products or features may be offered only in certain locations or to certain eligible users.
7) Orders and Order Acceptance
When you place an order, you are making an offer to purchase. We may accept, reject, cancel, or limit orders in our discretion, including to prevent fraud, comply with law, address supply constraints, or correct errors.
If we cancel an order after payment, we will follow applicable refund requirements.
8) Pricing, Taxes, and Payment
Prices are shown in the currency presented at checkout unless otherwise stated. Prices, discounts, and promotions may change at any time.
You authorize us (and our payment processors) to charge your selected payment method for the total amount shown at checkout, including applicable taxes, shipping, and fees.
You are responsible for any taxes or duties not collected at checkout that may be imposed by your jurisdiction.
9) Shipping, Delivery, and Risk of Loss
Shipping options, costs, and delivery estimates are provided at checkout and may vary.
Delivery dates are estimates and not guarantees. To the extent permitted by law, we are not responsible for delays outside our reasonable control (e.g., carrier disruptions, customs delays, weather events).
Title and risk of loss transfer as required by applicable law and any order-specific terms presented at checkout.
10) Returns, Refunds, and Chargebacks
Return and refund eligibility is governed by our return policy (if provided) and applicable law. We may require proof of purchase and may limit returns to prevent abuse.
If a transaction is reversed (including refunds, chargebacks, disputes, or cancellations), any associated Program benefits or Payouts may be adjusted or reversed as described in these Terms.
11) Subscriptions and Auto-Renewal (If Applicable)
If you purchase a subscription:
- you authorize recurring charges at the disclosed cadence and price (plus applicable taxes/fees);
- you may cancel per the cancellation instructions provided in the subscription flow or account settings; and
- subscription terms presented at checkout are incorporated into these Terms.
12) Communications
You consent to receive transactional and service-related communications (e.g., order confirmations, account notices). Marketing communications (if any) will be provided consistent with applicable law and your preferences.
13) Practitioner and Professional Programs
If you enroll in or participate in any Program, the following Program Terms apply in addition to the rest of these Terms.
13.1 Eligibility, Enrollment, and Verification
To enroll and remain eligible, you represent and warrant that you:
- will provide accurate and complete enrollment information and keep it updated;
- will maintain any required professional licenses, registrations, certifications, or permissions (if applicable to your role); and
- will comply with all applicable laws and professional obligations relevant to your participation.
We may require verification of identity, credentials, business status, tax information, or other documentation. We may accept or reject enrollment requests, and we may suspend participation pending verification or investigation.
13.2 Compliance and Professional Judgment
Program participation must not be used in a manner that:
- improperly influences independent professional judgment;
- constitutes unlawful patient/client steering, kickbacks, improper inducement, or similar prohibited conduct; or
- violates applicable advertising, consumer protection, healthcare compliance, anti-corruption, or professional rules.
You are solely responsible for determining whether and how you may participate, including any disclosures required by law, your employer, or your professional standards.
13.3 Required Disclosures in Marketing and Endorsements
If you promote, recommend, or discuss DTCM, Products, or Program benefits publicly (including on social media, websites, email, events, or printed materials), you agree to make clear, conspicuous, and timely disclosures of any material relationship with DTCM (including that you may receive Payouts, discounts, free products, or other benefits), as required by applicable law and guidance.
13.4 Program Rules; Prohibited Conduct
You agree not to:
- engage in spam, misleading advertising, or prohibited marketing practices;
- misrepresent your credentials, affiliation, or authority;
- artificially inflate transactions or activity to earn Program benefits; or
- submit fabricated, manipulated, or otherwise ineligible activity for Payouts.
We may withhold benefits, reverse Payouts, or terminate participation for suspected fraud, abuse, or noncompliance.
13.5 Wholesale or Professional Purchasing (If Offered)
If your Program includes wholesale purchasing, professional ordering privileges, or special pricing:
- orders may be fulfilled by DTCM or authorized Third-Party Providers;
- additional order-specific terms (such as shipping, returns, restocking, and handling of damaged goods) may apply at checkout or in the applicable purchase flow; and
- wholesale/professional access may be modified, suspended, or discontinued at any time, subject to applicable law.
13.6 Payouts and Benefits (General)
If your Program offers Payouts:
- Payouts are earned only on eligible transactions or activities as determined under the Program rules and verification processes.
- Payouts are not guaranteed and may vary based on eligibility, compliance, and Program changes.
- We may impose reasonable conditions such as minimum thresholds, verification steps, approved payment methods, and administrative requirements.
13.7 Adjustments, Reversals, Withholding, and Setoff
We may withhold, reduce, reverse, or offset Payouts where we reasonably determine that:
- the underlying transaction was refunded, canceled, disputed, charged back, or deemed ineligible;
- Program rules, these Terms, or applicable law were violated;
- the Payout resulted from error, duplication, abuse, or suspected fraud; or
- withholding is necessary for compliance, verification, or risk management.
13.8 Taxes and Reporting for Payouts
You are responsible for all tax obligations related to Payouts or other Program benefits. We may request tax documentation or withhold amounts as required by law and may issue required tax forms where applicable.
13.9 Recordkeeping and Audit Cooperation
You agree to maintain reasonable records related to your participation (including disclosures and marketing claims, if applicable) and to provide information reasonably requested to confirm compliance, prevent fraud, or meet legal obligations.
13.10 Confidentiality
You may receive non-public information about Program operations, pricing structures, business terms, or processes (“Confidential Information”). You agree to use Confidential Information only for Program participation and not disclose it except as required by law.
13.11 Suspension, Termination, and Survival
We may suspend or terminate your Program participation (and/or access to benefits) for noncompliance, risk, or if a Program is discontinued. Sections relating to confidentiality, compliance, Payout adjustments, taxes, dispute provisions, and other terms that by their nature should survive will survive termination.
14) Third-Party Providers and Services
Some aspects of the Services may be provided or supported by Third-Party Providers (e.g., payment processing, shipping, distribution). Your interactions with Third-Party Providers may be subject to their terms and policies.
To the extent permitted by law, we are not responsible for Third-Party Provider outages, delays, or failures outside our reasonable control.
15) Intellectual Property
The Services and all related content (including text, graphics, logos, software, and design) are owned by DTCM or its licensors and protected by applicable laws.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services except as expressly permitted.
16) User Content and Feedback
If you submit content (such as reviews, comments, or other materials), you represent you have the rights to submit it and that it does not violate law or third-party rights.
To the extent permitted by law, you grant DTCM a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute such content in connection with the Services.
If you provide suggestions or feedback, you agree we may use it without restriction or compensation.
17）隐私
我们收集和使用个人信息受我们的隐私政策（如有）约束。使用本服务即表示您同意我们将按照该政策所述的方式处理您的信息。
18) 健康、结果和专业建议免责声明（如适用）
本服务及所提供的任何信息内容仅供一般参考，不能替代专业建议。产品效果可能因人而异。
如果您有任何关于健康、诊断、治疗或专业实践方面的问题，请咨询合格的专业人士。请务必按照标签和说明书上的指示使用产品。
19）免责声明
在法律允许的范围内，服务和产品均按“现状”和“现有”提供，不提供任何形式的明示、默示或法定保证，包括适销性、特定用途适用性和不侵权性的默示保证。
某些司法管辖区不允许某些免责声明；在这种情况下，这些免责声明将在法律允许的最大范围内适用。
20）责任限制
在法律允许的范围内，DTCM 不承担因服务、产品或本条款引起或与之相关的任何间接、附带、特殊、后果性或惩罚性损害赔偿责任，也不承担任何利润损失、收入损失、数据丢失或业务中断责任。
在法律允许的范围内，DTCM 对因服务或本条款引起的或与之相关的索赔的全部责任，不会超过您为引起索赔的适用产品或服务向 DTCM 支付的金额，或者如果没有支付此类金额，则不会超过根据适用法律确定的合理金额。
21）赔偿
在法律允许的范围内，您同意赔偿并使 DTCM 及其关联公司、管理人员、董事、员工和代理人免受因您滥用服务、违反本条款、违反法律或侵犯第三方权利而引起的或与之相关的索赔、责任、损害和费用（包括合理的律师费）。
22）终止
如果我们有理由相信您违反了这些条款、从事欺诈或滥用行为，或者给其他用户或 DTCM 造成了风险，我们可能会随时暂停或终止您对服务的访问。
您可以随时停止使用本服务。某些条款（包括知识产权、保密条款、免责声明、限制条款和争议解决条款）在终止后仍然有效。
23）适用法律；诉讼管辖地
这些条款以及因服务、产品、任何计划或这些条款而产生或与之相关的任何争议、索赔或纠纷（以下简称“本条款”）均受本条款约束。 “争议”）受法律管辖 加利福尼亚州而不考虑其冲突法原则。
就此而言 联邦仲裁法（“FAA”） 如果适用，则《联邦仲裁法》管辖仲裁条款的解释和执行。 第24节.
对于任何不属于仲裁范围的争议（或根据第 24 条的例外情况可提交法院审理的争议）， 您和DTCM同意接受 专属管辖权 位于 加利福尼亚州奥兰治县，还有你和DTCM各自 放弃任何异议 对这些法院的审判地管辖权或属人管辖权。
24）争议解决；具有约束力的个人仲裁；放弃集体诉讼
请仔细阅读本节内容。它会影响您的合法权益，包括您在法庭提起诉讼和进行陪审团审判的权利。
24.1 非正式解决要求
在任何一方提起仲裁或诉讼之前，双方同意本着诚意尝试以非正式方式解决争议。
要启动非正式解决程序，您必须向DTCM发送一份书面通知，说明争议内容以及您寻求的救济（一份书面通知）。 “争议通知书”） 到：
- 电子邮件： [email protected]
- 邮件： 加利福尼亚州尔湾市天空公园环路18008号100B室，邮编92614
DTCM可能会将争议通知发送到与您的帐户关联的电子邮件地址（如有）或您提供的任何其他联系信息。
如果双方未能在规定时间内解决争议 30天 收到争议通知后，任何一方均可提起仲裁（或在有例外情况时提起诉讼）。
24.2 同意具有约束力的个人仲裁
除排除争议（第 24.4 条）外，您和 DTCM 同意任何争议均应通过最终且具有约束力的仲裁以个人为单位解决。 这意味着将由中立的仲裁员（而不是法官或陪审团）来裁决争议。
仲裁将由……管理 美国仲裁协会（“AAA”） （或如果 AAA 无法提供服务，则由双方同意的替代管理人进行），并将按照仲裁启动时管理人适用的规则进行，但须遵守本条款的修改。
仲裁地点： 除非双方另有约定，任何当面听证会都将在……举行。 加利福尼亚州尔湾仲裁员可酌情允许通过电话、视频或书面材料进行仲裁。
仲裁员权限： 仲裁员可以裁定与法院个别案件中可获得的相同救济措施，并且必须遵守适用法律。仲裁员可以就其自身的管辖权以及本仲裁协议的可执行性作出裁决。
24.3 无陪审团审判
如果争议诉诸法庭而不是仲裁（包括根据第 24.4 条的例外情况），您和 DTCM 将在法律允许的最大范围内放弃陪审团审判的权利。
24.4 除外争议
以下争议无需仲裁（每一项 “排除争议”):
- 小额索赔： 任何一方均可向小额索赔法庭提起个人索赔，但前提是该索赔必须是个人索赔。
- 禁令/衡平法救济： 任何一方均可向有管辖权的法院寻求临时或初步禁令救济（或类似的衡平法救济），以保护与未经授权的访问、滥用服务或侵犯/盗用知识产权或机密信息有关的权利。
24.5 集体诉讼和代表诉讼豁免
在法律允许的最大范围内，您和 DTCM 同意，所有争议必须以个人身份提起，而不能作为任何集体诉讼、联合诉讼、合并诉讼或代表诉讼（包括任何私人检察官诉讼）的原告或集体成员提起。
仲裁员不得 合并索赔、主持任何形式的集体诉讼或代表诉讼，或向寻求救济的个人当事人以外的任何人授予救济。
24.6 可分割性
如果本第 24 条的任何部分被认定为不可执行，则其余部分将在法律允许的最大范围内继续有效。如果第 24.5 条中的集体诉讼/代表诉讼豁免条款被认定为对特定索赔不可执行，则 仅此一项声明 可以诉诸法庭（但须遵守第 23 条的规定），本第 24 条的其余部分将继续适用。
24.7 时间限制
任何争议都必须在适用法律规定的时限内提出。
25）其他
- 可分割性： 如果任何条款被认定为不可执行，其余条款仍然有效。
- 不放弃： 未能执行某项条款并不构成弃权。
- 任务： 未经我们同意，您不得转让本条款；我们可根据法律允许的范围进行转让。
- 完整协议： 这些条款（以及其中提及的任何政策）构成关于服务的完整协议，并取代之前关于服务的讨论，除非另有单独的书面协议明确规定了特定关系。
26）联系方式
如有任何疑问、需要支持或通知，请联系：
电子邮件： [email protected]
邮寄地址： 加利福尼亚州尔湾市天空公园环路18008号100B室，邮编92614
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